Rail services have been disrupted today after a person was hit by a train.
LNER train services between London King's Cross and Peterborough have been affected following the incident, according to the rail operator.
No services are departing London King's Cross or Peterborough until further notice, with some trains delayed, altered, or cancelled at short notice, said an LNER spokesperson.
Affected passengers, which will include many people heading to York and North Yorkshire today, are being advised to check their journeys carefully.
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A spokesperson said: "LNER services between London King's Cross and Peterborough are currently disrupted due to a person being hit by a train."
LNER has confirmed that passengers with cancelled train tickets can use them on other LNER services, with the requirement to make a new seat reservation.
Train managers on affected services are keeping passengers updated on the situation and the impact on their journeys.
For those waiting at stations, LNER advised to listen for announcements or to speak with a member of the station staff.
No services are departing from London King's Cross or Peterborough until further notice, affecting services to York.
(Image: Newsquest)
Passengers unable to complete their journeys on the day of the incident were advised to speak to station staff for potential hotel accommodation.
Under the Delay Repay scheme, passengers delayed by more than 30 minutes compared to their scheduled arrival time may be entitled to compensation.
Those who booked directly with LNER and opted into the One-click Delay Repay scheme should receive an email within 48 hours.
For full refunds, passengers who chose not to travel due to the disruption can contact their original point of purchase.
LNER has also offered regular travel updates via WhatsApp.
For additional assistance, passengers can contact LNER via X, Facebook, Instagram, or the Customer Solutions Team on 0345 722 5333.
The company also works closely with The Samaritans and The Campaign Against Living Miserably (CALM) to provide support for those affected by such incidents.
A spokesperson for LNER said: "We’re sorry for the inconvenience to your journey today.”
It is not yet known when services will return to normal.
Help and support
If you need to contact the Samaritans, you can call 116 123 free at any time, on any phone.
The CALM Helpline number is 0800 58 58 58, or 0808 802 58 58 in London.
You can also visit their website thecalmzone.net for confidential webchat.
If you have been affected by any of the issues raised in the article, you can contact The Samaritans on 116 123.
You can also call the Campaign Against Living Miserably (CALM) on 0800 58 58 58 or visit www.thecalmzone.net.