A NORTH Yorkshire nursing home has been praised for its ‘positive culture’ and personalised care by the CQC.
The Beechwood Nursing Home in Scarborough has been rated ‘good’ across all areas following an inspection by the Care Quality Commission (CQC) earlier this month.
The care home provides support to older people, including those living with dementia and younger people. At the time of the inspection, 27 people were being supported at the service, which is based over three floors at 41-43 Esplanade Road.
The service was previously rated as ‘good’ and CQC staff carried out the new assessment to confirm whether the rating of ‘good’ remained accurate.
People at the care home were supported by staff who understood risks and took action to keep them safe while promoting their independence, inspectors noted.
Staff described an open culture where accidents, incidents, and safeguarding concerns were reported, discussed and used as learning opportunities.
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One staff member said: “Whatever we have, we report and the nurse acts straight away. We all sit and discuss how to mitigate any ongoing risks.”
Inspectors said they observed safe and attentive care throughout the inspection and that staff supported people to mobilise safely, responded promptly when people required assistance, and administered medicines safely.
According to a CQC report, people experienced “kind, respectful, and personalised care from staff who knew them well”.
One person told inspectors that staff were “great” and described how a staff member “would always try their best to help you no matter what”.
There was a “positive and supportive culture” at Beechwood Nursing Home and staff consistently spoke positively about leadership and teamwork, according to the CQC.
One member of staff described the home as “very friendly and like a family”, while another said: “It’s a very good management team. The manager looks after the residents well and looks after us too.”
People received care and treatment which reflected their assessed needs and involved input from a range of healthcare professionals, a report noted.
It added: “The service worked closely with therapists, district nurses and rehabilitation teams to support people to regain and maintain independence. Visiting health professionals told us staff were ‘very helpful’, kept them informed and worked collaboratively to achieve positive outcomes for people.”
(Image: Newsquest)