All CrossCountry trains through Yorkshire cancelled over power failure

All CrossCountry trains through Yorkshire cancelled over power failure

CrossCountry trains cancelled: all routes through Yorkshire axed over power failure

All CrossCountry train services in Yorkshire have been cancelled due to a power outage at the rail firm’s control centre.

The building where CrossCountry’s control centre is located has been affected by a power cut in Birmingham city centre, which started yesterday.

As a result, many of the systems used to manage the railway are currently unavailable.

Train services across almost all CrossCountry routes have been withdrawn until further notice today (Sunday).

This includes all of its services to Yorkshire, which go from the South West and Birmingham through Leeds, Sheffield, York and Doncaster up towards Newcastle.

The only exception is services between Peterborough, Cambridge and Stansted Airport, where a near-normal service is operating.

The CrossCountry route map. Credit: CrossCountry

A CrossCountry spokesperson said: "A power cut in Birmingham city centre has affected the building where our control centre is located. As a result, many of the systems our control teams use to manage the railway are currently unavailable.

“Although colleagues are working hard to safely operate services using alternative processes, CrossCountry services will be significantly disrupted on Sunday 23 August.

"While we will run as many trains as possible, passengers should expect significant reductions to services and cancellations across almost all CrossCountry routes throughout the day.

“We are sorry to passengers affected by this significant and unforeseen disruption.”

The spokesperson confirmed that tickets would be accepted on other operators and customers are entitled to delay repay.

"Ticket acceptance is in place with other train operators, and customers will be entitled to Delay Repay compensation,” they said.

“Customers who choose not to travel can claim a refund from their original point of purchase.

"We are working closely with relevant partners and will provide further updates as soon as possible."

The tickets will also remain valid on CrossCountry services until Wednesday.